Job Title: Critical Power Technician - Entry Level

Industry: Skilled Trades

Location: Houston TX

Hiring Organization: Concentric LLC

Date Posted: 2022-07-01

Position Overview: The Critical Power Technician, Level 1 is responsible for inspecting, maintaining, and installing DC Power and single-phase UPS systems, conduct basic troubleshooting, replace battery systems, and assist with the execution of customer projects.

Concentric, an OnPoint Company is a leading provider of DC power and equipment maintenance solutions to warehouse and manufacturing customers. Our custom, engineered power systems and maintenance solutions minimize costly downtime through forklift power solutions, mission critical backup power and on-site forklift and allied equipment maintenance. Our mission is to eliminate interruption in our customers operations and allow them to focus on running their business. OnPoint Group has been awarded the 2020 Best Managed Companies by Deloitte and been named to the Inc. 5000 Fastest Growing Companies list for eight consecutive years! We believe in challenging the status quo and finding a better way to do business, which is how we have grown into the company we are today.

At Concentric we believe that Our People are what make us great and help us deliver exceptional customer service! We offer industry leading Benefits to include:

• Competitive pay – Plus incentive opportunities and overtime potential!


• Full benefits package that starts day one – Includes medical, dental, vision, 401K with match, company-paid life insurance and disability coverage.


• Uniform and boot allowance


• 8 paid holidays


• PTO - FT Employees receive 128 Hours of PTO Annually


• Training and mentoring – Learn from our experts in the industry


• Advancement opportunities – 80% of current service managers started out as techs!

The benefits listed are subject to change at any time. Please speak with an HR Representative for details. In the case of conflict between the information listed and the official plan documents, the plan documents will always govern.

Key Job Responsibilities:

• Perform routine preventative maintenance.


• Troubleshoot DC power and UPS systems.


• Perform Startup on UPS systems and assist on customer projects.


• Replace battery systems.


• Resolve client problems while mitigating downtime to resolve customer issues in a timely manner, while applying great customer service behaviors.


• Work safely and follow all safety requirements.


• Work independently or with a team in a professional manner.


• Other duties as assigned.

• High School or GED Diploma required. Prefer an Associate Degree from an approved two-year college or university or very strong equivalent experience.


• Must be able to obtain an TWIC card


• Working knowledge of basic AC and DC electrical/electronic theory.


• Troubleshooting and repair of single-phase UPS systems is a plus.


• Strong communication, problem solving, and analytical skills.


• Ability to organize his/her own work and work independently, with limited supervision.


• Ability to clearly articulate ideas (both written and verbal) to both internal and external customers and to listen effectively to customer needs.


• Ability to develop and maintain strong workplace relationships with an emphasis on customer satisfaction.


• Experience in telecommunications environment is preferred, but not required.


• Traveling is extensive, up to 80% of the time.


• Must have schedule flexibility, as services may be performed during the evening or weekend.


• A valid driver’s license.


• Willingness to work overtime.

*This job description is subject to change at any time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to wear approved Personal Protective Equipment (PPE), carry tools; use hands to maneuver, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Employees must maintain a high level of self-awareness about their surroundings due to the high level of high voltage AC/DC power in the work environment.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work is performed in various locations, including data centers, refineries, power plants, telecom headends, hospital settings, with co-workers working side-by-side with a moderate level of activity being performed by co-workers. Exposure to high voltage AC/DC power is very common in many work environments. The noise level in the work environment is moderate.

The Concentric Company considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other legally protected status.